We provide tools and real-time support to service providers to build collaborative relationships with property owners and managers.

Landlord Engagement Toolkit

This guide gives an overview of the housing search, leasing, tenancy, and move-out process.

The guide outlines a 12 step process for the housing journey within 7 topics. These 12 steps and 7 topics are designed to leverage landlord-tenant law and Fair Housing protections, and build relationships built on trust and mutual benefit.

The guide is not just a how-to. We have compiled and created tools that make these best practices easy to implement into your existing process.

Communication Templates

Document Suite

Reasonable Accommodation and Modification Guide

Landlord Engagement Training

Topics

  1. Program Intake

  2. Housing Search

  3. Housing Authority Compliance

  4. Move-in

  5. Tenancy

  6. Lease Renewal

  7. Move-out

    • Involuntary (eviction)

    • Voluntary

The Housing Process

  1. Program Intake 

  2. Applying for RLRA 

  3. Identify Housing preferences 

  4. Identify Barriers 

  5. Housing Search 

  6. Applying to Housing 

  7. Unit Approval 

  8. Lease Signing 

  9. Move-in 

  10. Tenancy 

  11. Continuing Tenancy

  12. Ending Tenancy

Need support implementing this into your workflow?

We offer in-person and virtual trainings to support best practices in landlord engagement.

Schedule a Training