Every tenancy has risk; get reimbursed for costs incurred by RLRA households.

The Regional Long-Term Rental Assistance (RLRA) Risk Mitigation Program (RMP) provides financial reimbursement to properties leasing to RLRA households. It can cover costs related to unpaid rent, utilities or repairs that occur during or after tenancy.

How to Submit a Claim

Below are the steps to submitting a RLRA Risk Mitigation claim. Open the accordion tabs as you proceed through the steps to ensure the fastest turnaround.

    • Signed Lease

    • RLRA Agreement for Rental Assistance (ARA/Contract)*

    • Tenant Ledger

    • Property W9

    • Invoices or receipts (for physical damage/repair claims only)

    • Move-in/Move-out Checklist (for physical damage/repair claims only)

    • Complete the Online Claim Form RLRA RMP Smartsheets Claim Form

  • After completing the Online Claim Form, HDC will send a follow up email requesting Owner Information.

    Keep an eye out for an email from rlrarmp@hdc-nw.org.

  • Approval letters will be sent out approximately 7-10 days following the submission of the claim.

    Claim processing and check receival can take up to 90 days, with a 60 day average.

    Check your mail around 2 months after submitting your claim. Check’s will be addressed NOT from HDC, but from their bank’s automatic check printing service.

We can prepare and submit claims on behalf of your property to save you time.

*If you do not have a copy, can receive one directly from the Housing Authority. Contact our team for more information.

 FAQs

  • All properties currently or previously leasing to a household receiving a Regional Long-Term Rental Assistance (RLRA) voucher are eligible to file a claim. 

    Not sure which voucher your tenant has? 
    Visit our Rental Assistance Overview, or contact us for support. 

  • Minimum required documents include: 

    • Completed RLRA RMP Claim Form 

    • Tenant Lease Agreement 

    • RLRA Assistance Agreement (ARA/Contract) 

    • Tenant Ledger (for rent, utility, or operational losses) 

    • Receipts or invoices (for physical damage claims) 

    Additional documents may be requested depending on the type of claim submitted. 

  • Operational Costs 

    • Unpaid rent (up to 90 days) 

    • Late fees and lease-break fees 

    • Legal fees may be eligible (with supporting documentation) 

    • Relocation expenses (e.g., moving tenant belongings) 

    • Loss of rental income due to repairs (tenant-based RLRA) 

    • Unpaid utilities and other tenant charges 

    Physical Damages 

    Eligible damages exceed normal wear and tear and may include: 

    • Excessive cleaning, debris removal, extermination 

    • Repairs to doors, walls, cabinetry, etc. 

    • Damage to adjacent units or common areas caused by the RLRA tenant or their guests 

    • An administrative fee (up to 5%) for supervision of qualifying physical repairs 

  • Single-Unit Claims (Tenant-Based RLRA): Up to $5,000 per tenancy 

    Multi-Unit/Common Area Claims: Eligible for up to 5 units, $25,000 maximum per claim 

  • Funding Source: Metro Supportive Housing Services (SHS) Bond 

    Administered by: Housing Development Center (HDC) 

    Contact HDC at rlra-rmp@hdc-nw.org